1Information We Collect
When you register and use the 3300 platform, we collect several categories of information to provide a secure and fully functional service. The following are the types of information that may be collected:
Account & Identity Information
- Your full name, email address, and phone number as provided during registration.
- Date of birth for age verification (18 years and above).
- A copy of your identity document when requested for account verification purposes.
- Password information is stored in encrypted form — we do not store passwords in plain text.
Device & Browser Information
- Your device type, operating system, and browser version.
- IP address and general location information (city/state level) for security purposes.
- Login session data including access times and in-platform navigation activity.
Payment Information
- Deposit and withdrawal transaction details in MYR (Malaysian Ringgit).
- Payment methods used, such as TNG eWallet or FPX — we do not store your full card number or banking password.
- Transaction history records for compliance and customer support purposes.
3300 only collects information necessary for platform operations. We do not request personal data that is irrelevant to the services we offer.
2How Your Information Is Used
Information collected by 3300 is used solely for the following purposes and will not be used for any other purpose without your knowledge:
Allows you to log in, manage your account, make deposits and withdrawals in MYR, and access all 3300 platform services without interruption.
Detecting and preventing unauthorised access, fraudulent activity, and money laundering, while ensuring every transaction is legitimate and secure.
This enables the 3300 support team to identify your account and provide accurate, effective assistance whenever you need help.
Usage data is analysed in aggregate (without identifying individuals) to understand usage patterns and improve the platform experience for Malaysian users.
3Cookies & Tracking
The 3300 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit a website.
Types of Cookies Used
- Session Cookies: Used to maintain your login status during an active session. This cookie is automatically deleted when you close your browser.
- Functional Cookies: Saves your preferences such as language and display settings for a smoother experience on your next visit.
- Analytics Cookies: Aggregated usage data is collected to help us understand how users interact with the platform. This data is not linked to any individual's identity.
Managing Cookie Settings
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality, particularly for login and navigation.
4Data Storage, Security & Sharing
Storage & Security
All 3300 user personal data is stored on servers protected with industry-grade encryption. Communication between your device and the platform uses SSL/TLS protocols, ensuring data cannot be intercepted in transit.
Internal access controls ensure that only authorised personnel can access user data, and only for legitimate operational purposes. We conduct regular security reviews to keep our data protection systems up to date.
User data will be retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and compliance obligations.
Third-Party Sharing
3300 does not sell, rent, or trade users' personal data to any third party for marketing purposes.
However, data may be shared with third parties in the following limited circumstances:
- Payment Providers: Transaction information is shared with the payment processors required to complete deposits and withdrawals in MYR.
- Legal Requirements: Data may be disclosed to authorities when required by law or a valid court order.
- Technical Services: Third-party technical service providers that support platform operations may have limited access to data strictly for technical purposes.
All third parties who receive user data are bound by strict confidentiality agreements.
5Your Rights as a User
As a 3300 platform user, you have certain rights regarding your personal data. We respect these rights and are committed to making it straightforward for you to exercise them.
You have the right to request a copy of the personal data we hold about your account. Requests can be submitted via our support email.
If any of your personal information is inaccurate or outdated, you have the right to request a correction via your account settings or by contacting our support team.
You may request the deletion of your personal data under certain circumstances. Please note that some data may need to be retained to meet legal or compliance requirements.
To exercise any of the rights above, or if you have any privacy-related enquiries, please reach out to the 3300 team at: [email protected]
6Policy Changes & How to Contact Us
Privacy Policy Updates
3300 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform improvements. Any significant changes will be communicated via in-platform notifications or by email to your registered address.
The last updated date of this document is shown at the top of this page. Users are responsible for checking this page periodically. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
Contact Us About Privacy
If you have any questions, concerns, or complaints about how 3300 handles your personal data, our team is here to help. We are committed to responding within a reasonable timeframe and to addressing any privacy issues with the seriousness they deserve.
Dedicated email for privacy enquiries: [email protected]
For general questions about the platform, you may also refer to FAQ page which contains answers to common questions, including those related to privacy and your account.
We will notify you of any significant changes to this policy at least 7 days before they take effect, via in-platform notices and/or email to registered users.
Check the help section for common questions about account security and personal data.
Visit the FAQ pageYour Data, Our Responsibility
We believe data security is the foundation of trust. Register with confidence and enjoy a platform that is secure, transparent, and built for Malaysian users.
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